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FAQ
All the answers to your questions

The team at Bayard Bellecour would be delighted to welcome you and we look forward to making your stay a pleasant one. Our team will provide you with all the information and help you need before and during your stay. Here are some answers to your most frequently asked questions.

My reservation

How do I book my stay?

Take advantage of the best guaranteed rate by clicking on the "BOOK" button at the top of this page. Our reservation service is available every day from 8am to 9pm by phone (0033 478 37 39 64) or by e-mail (info@hotelbayard.fr).

What are the cancellation conditions?

Cancellation policy depends on the conditions of sale chosen at the time of booking. This can range from a cancellation up to the day before arrival for the most flexible conditions to an immediate non-refundable prepayment for the strictest conditions. A confirmation e-mail was sent to you at the time of booking to remind you of these.

Can I extend my stay?

Depending on availability, our reservation department will be happy to help you change your stay.

My stay

What are the arrival and departure times?

Arrival can be made from 14:00. Departure must be before 12.00 noon. Before and after your stay, we offer free luggage storage so that you can enjoy your stay to the full.

Is the hotel accessible at night?

Our reception is open 24 hours a day. Moreover, with your room key you will have free access to the hotel, independently.

All rooms are accessible by lift?

Our atypical hotel starts on the 1st floor of a building. A flight of stairs leads to the reception, the rooms on the first floor and the lift to the upper floors. Our reception staff will be happy to help you with your luggage.

The rooms

Can I choose a specific room?

All rooms at the Bayard Hotel are unique in their decoration and configuration. If you express the wish to occupy a specific room, we will try to accommodate you. However, this may not be possible on the day of your arrival due to technical problems or scheduling issues.

Can I bring my pet?

Our rooms are decorated with precious fabrics, unique tapestries and irreplaceable period furniture. For this reason, we have had to refuse access to our hotel to pets that could unintentionally cause damage.

Do you have a bicycle garage?

We regret to inform you that our hotel is not equipped with a bicycle garage. Depending on availability, we can rent a parking space from our partner, the Hotel Alexandra, to park your bikes, at an additional cost.

The rules of life

Do you have smoking rooms?

All our rooms are non-smoking. An ashtray is available in the hotel. Any deviation from this rule will result in an extra charge for additional cleaning.

Are your rooms soundproof?

We have put in place all the solutions to optimally soundproof the rooms. We make sure that our guests also respect the peace and quiet within the establishment.

Do you offer dental kits?

If you forget something, we can provide you with a dental kit, a sewing kit, luggage scales, cotton buds, an iron...

Contact

cross hotel bayard incipit lyon

Offer

cross hotel bayard incipit lyon

Try our exclusive "Tea Time" on Saturday, November 19!

Offer

An event is taking place in our hotel this Saturday, November 19.

A "tea time" will take place in our richly decorated dining room with a limited edition formula.

A menu developed by four hands with the talented pastry chef Patrice Cayuela and the pastry chef of the Bayard Charlotte Crochard.

The proposal pays tribute to the art of living in Lyon for an experience in total immersion.

On the menu, a selection of mini sandwiches, delicious scones with marmalade and three sweet treats including one of the chef's signature desserts (all accompanied by a hot drink from our selection of Lyonnais tea and coffee).

SERVED EXCLUSIVELY FOR YOU ON NOVEMBER 19, 2022 from 3:00 PM to 6:00 PM - LIMITED NUMBER OF PLACES - BY RESERVATION ONLY